Operations and Emergencies

The Department of Operations and Emergencies (DOE) in IOM’s Regional Office for West and Central Africa (WCA) provides technical and administrative support and oversight to IOM missions implementing humanitarian, recovery and transition programmes.

Humanitarian Preparedness and Response: IOM activities range from data collection and analysis on displacement and mobility trends; capacity building of partners and stakeholders in displacement management, and; humanitarian response to life-saving needs including distribution of non-food items (NFIs), provision of emergency shelter, camp coordination and camp management, registration of displaced populations, health and psychosocial support, and cluster coordination, amongst others.

Recovery and Transition

IOM, in coordination with partners and stakeholders, equally provides support to address medium- to longer-term needs of crisis affected populations, including through promotion of early recovery; support to livelihoods and income generation; promotion of social cohesion and peacebuilding, and; facilitation of durable solutions. When appropriate, IOM also engages in programming that addresses the root causes of crises, including through contextualized interventions that aim to prevent violent extremism, reduce community violence, sustainably reintegrate former combatants, reform the security sector, and support elections, such as through technical support to promote the enfranchisement of disenfranchised populations.

Refugee Resettlement

IOM works closely with governments, the United Nations High Commissioner for Refugees (UNHCR), non-government organizations and other partners to provide resettlement services, including Case Processing, Health Assessments, Pre-Departure Orientation and Movement Operations. Upon arrival, resettlement countries provide refugees with legal and physical protection, including access to civil, political, economic, social and cultural rights similar to those enjoyed by nationals.

  • IOM Crisis Response 
    • 2016 Overview: IOM Refugee Resettlement in West and Central Africa (pdf)
    • Lake Chad Basin Crisis
    • Mali Crisis
    • Central African Republic Crisis
  • IOM Situation and Assessment Reports 
    • Nigeria : SITREP
    • Central African Republic
  • IOM Capacity Building
    • OFDA Project (pdf)