Dakar - The WCA Regional Town Hall Event – Business Transformation Road to "Go-live" was successfully conducted by Senegal RO on February 1st and 2nd, 2024. The event was attended by 25 people in person and over 250 people online. It provided valuable insights into critical elements and activities that IOM WAC needs to consider in preparation for the new Enterprise Resource Planning (ERP) solution. The discussion during the event was highly influential, shedding light on critical aspects and emphasizing the change management approach required for a smooth transition.

The presenters from our HQ-Business Transformation team introduced the upcoming Oracle-based Wave system as the successor to PRISM, highlighting that it is in its final stages of development and testing. The cutover date for the new system is scheduled for early May 2024. To ensure everyone is well-prepared for this transition, informative sessions were held during the event, covering general overviews of critical changes, the collaborative path to a successful cutover, and more in-depth insights into crucial process areas through system demos. The Regional Town Hall aimed to detail the steps required by RO and CO staff in areas such as Data Preparation, HR alignment, Training, and cutover planning to facilitate a seamless transition to the new solution.

This comprehensive approach to the town hall event underscores the IOM's commitment to a smooth and informed transition to the new Wave system. By focusing on critical areas such as change management, process understanding, and system functionalities, the IOM WAC is well-positioned to navigate the complexities of the business transformation and embrace the new operational paradigm that the Wave system promises.

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For more information, please contact:
Ahmed Elkurd, IOM Regional Change Management Officer (BT), aelkurd@iom.int